Rules and Policies

The products in this store are made by hand, while maintaining the highest quality and level of finish.

The jewelry is made of different materials: wood, perspex, glass, acrylic, metals and more. Designed in a combination of rare and unique vintage parts with contemporary materials.

The figurines are made by hand from wooden parts, paper cuts, beads and various elements – in the Mixed Media technique.

Some of the uses of the site require registration in which personal details are required, and thus a statement is given by the user, that the personal details provided during registration are made voluntarily, and with consent.

 

The company will be allowed to send advertisements to the user by e-mail and mobile text messages.

If an error occurs in the description of the item on the company’s website, this will not obligate the company and / or the management of the website.

The pictures of the items are for illustration purposes only, and there may be differences between the pictures displayed and the items sold.

The company will not bear any responsibility that exceeds the value of the purchased product as well as any consequential damage.

 

To preserve the jewelry: avoid contact of the jewelry with toiletries, perfumes and moisture. Do not store in the bathroom (due to moisture) and do not wear the jewelry while sleeping.

When wearing and taking off the jewel, the closure should be opened (even in long chains).

To preserve the figurines: avoid placing outdoors, as well as in high humidity (bathroom) and / or heat.

 

 

Payment policy

 

You can pay on the site using credit cards with secure clearing, and in a Pay Pal account

 

Returns and exchanges

 

The products can be replaced within 14 days from the date of arrival of the shipment, provided that they are not used and they are in their original packaging and with a receipt or replacement note.

 

In this case, contact Studio 052-3041771

 

A refund will be given in cases of cancellation of a transaction only within 48 hours of receiving the product together with a receipt, in its original packaging and provided that no use was made of the product.

 

The refund will be given for the price of the product only, and without the cost of shipping.

 

The product must be sent back in its new condition and in its original packaging by registered mail with tracking. Please attach full name and phone number and reason for returning the product.

 

The refund to the customer will be made up to 3 business days from the moment the product is received back in the studio.

 

In case of exchange / return the shipping fee will apply to the buyer.

 

If for any reason, a defect is found that originated in the production of the purchased item, please contact the studio 052-3041771 or email [email protected] and the item will be sent for repair at no cost.